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Fewer than 3% of all organizations operate at their peak. This means that 97% of all companies lack an internal culture in which structure, processes, practices and resource allocations are optimized to efficiently and effectively get the work of the organization done.
Every organization has a culture. The commonality among peak-performing organizations is that they have a deliberate culture. Every aspect of their organizations has been put into place expressly to advance the vision and mission of the organization. What’s also common is their commitment to measuring and monitoring to assure their cultures remain peak-performing.
Ference Leadership & Strategy is the recognized leader in the development of peak-performing organizational cultures. Founded on a philosophy of interactive consulting honed over more than 30 years of collaboration with some of the world’s most prestigious brands, Ference L&S will partner with your organization to quantitatively and qualitatively assess your current culture and systematically help you put into place a Deliberate Culture that operates with vision and purpose to function at its peak.
The Deliberate Culture — The optimized blend of organizational direction, structure and efficiencies that supports employees in their quest to provide the best-of-the-best in quality products, personalized services and memorable long-term customer/guest experiences.
Vision & Mission — The process of identifying what the organization hopes to be—vision—and how it intends to achieve that vision—mission.
Needs Analysis — The process of systematically assessing performance factors and identifying gaps between where an organization is and where it wants to be.
Quantitative Assessments — The process of measuring how efficiently and effectively an organization gets-work-done-right.
Action Planning — The process of deciding who is responsible for what, how, when, with what resources, at what costs and with what expected results.
High-impact Facilitation — The process of using interactive principles of group dynamics along with practices of learning organizations to achieve skill level competencies and monitor employee behaviors, attitudes, management practices and organizational activities.
Performance Tracking — The process of recurrent measurement and step change that produces organizational results approaching 93% peak-performance levels and above, as measured by Ference L&S Peak Performance Metrics.
• Systematic Research
• Strategic Meetings
• Road Maps & Directions
• Double Loop Follow-up
• Ference Employee Feedback Surveys
• Ference 360-Relationship Management Profiles
• Ference Professional Development Assessments
• Center for Survey Research Data Analysis
• Ference Action Planning Guides
• Customer-centric Methodologies
• Ference Performance Measures
• Action Planning Facilitation Sessions
• Ference Facilitative Coaching
• Customized Training Programs
• Peak Performance Leadership
• Make It Memorable Programs
• Operational Reports
• Corporate Reports
• Customized Reports